Privacy Policy

In order to ensure the Website Users that the protection of the privacy of Users visiting the Website is particularly important to us and to provide Users with information about the subject of personal data collected by the Website, the purpose of their collection and use of cookies - we present this Privacy Policy.

We provide privacy protection at a level at least corresponding to the standards specified in applicable legal provisions, in particular in the Act of 18 July 2002 on the provision of electronic services (i.e. Journal of Laws of 2017, item 1219), the Regulation of the European Parliament and Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (General Data Protection Regulation) (hereinafter: GDPR ) (i.e. Journal of Laws of the EU 2016 No. 119, page 1), the Act of May 10, 2018 on the Protection of Personal Data (i.e. Journal of Laws of 2018, item 1000) and the Act of July 16, 2004 - Telecommunications law (i.e. Journal of Laws 2018.1954, item 1907).

1. The objectives of the adopted privacy policy and the use of cookies on the website.

1.1. This Privacy Policy and the use of cookies regulates the rules for the processing of personal data for the collection and use of information about users on the website in the tiger-soft.com.pl domain (hereinafter referred to as: the "Website"). It was created and adopted by TIGER-SOFT, which is the administrator of personal data, within the meaning of the provisions of the GDPR (hereinafter: Administrator)

1.2. The personal data entrusted by the User is processed to the extent necessary only for the purpose of providing services, sales, delivery and contact.

1.2.1. concluding a contract for the provision of electronic services, shaping its content, changes and solutions;

1.2.2. execution of orders placed by the User for products included in the Website's assortment, including contact with the User necessary due to the execution of the order,

1.2.3. considering the User's complaints,

1.2.4. implementation of the return of benefits in the event of withdrawal from the contract;

1.2.5. statistical, research;

1.2.6. information for answering questions asked by the User;

1.2.7. software licensing (generating a license key)

1.2.8. provide technical assistance

By selecting the option available before placing the order, "I agree to send me marketing information, including sending commercial information by electronic means", the User's personal data will then be processed by the Website also in order to provide information about products, promotions, and free newsletters containing information about services and products offered by the Website.
Providing personal data is voluntary in accordance with the provisions of the GDPR. The user may at any time request the deletion of his data.

1.3. Please be advised that the Website may contain references - links that, if clicked, allow you to reach other websites managed by other administrators. The administrator of this Website has no influence on the privacy policy of these administrators or the policy of using cookies and is not responsible for them. Therefore, we urge you to read the privacy policy of these websites and the use of cookies.

2. Data collected about users on the website, including personal data, the manner of their use, User's rights.

When visiting our Website, user data may be shared by him in two ways: passively and actively.

Passively collected data is information automatically saved by the website, anonymous information regarding the time of the User's visit, IP address, URL address, browser type (so-called system logs), number of visits, device data, browser language, type of operating system.
The automatically collected data is analyzed for the purpose specified in point 1.2.5 using the Google Analytics solution of the external provider, i.e. Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States. This tool works based on the so-called cookies and does not provide data enabling the identification of the User. The Google Analytics privacy policy can be found here: https://policies.google.com/privacy?hl=en .

The data collected in the above-described manner is stored only for the purpose of supporting the administration of the Website, enabling its efficient functioning and the use of user-friendly solutions. We assure you that this information is not disclosed to anyone except those authorized to administer the Website.

2.1. Data collected by the Website is also data provided by the User actively.

2.1.1. In order to place an order, the User may, once, without prior registration and login, complete the order form by filling it in by providing the company name, tax identification number, name, surname, address, delivery address, e-mail address, telephone number. The above-mentioned data is processed only for the time necessary to perform the order and is not made available by the Administrator to third parties, except for persons whose participation is necessary to perform the order, i.e. the carrier. After completing the order, the data is deleted.

2.1.2. In order to place an order, the User may also register on the Website by clicking the "Register" option. Then the data provided during the registration of the User's account, i.e. company name, tax identification number, name, surname, address, delivery address, e-mail address, telephone number will be kept. To set up, you will also need to provide your login and password. The login does not have to contain the User's first or last name under any circumstances. Then the data provided by the User will be saved by the Website and after logging in, their provision will not be needed when placing another order. The data will be processed for the time necessary, in any case not longer than until the User submits an objection.

2.1.3. In order to register the software, the User completes the registration form. Provides the name of the project, the name of the BMS program, name, surname, company address, e-mail address, telephone number. The above-mentioned data and the file generated on the target computer with the purchased software sent using the same form are used to generate a license key and associate it with a specific order. The data will be processed for the time necessary, in any case not longer than until the User submits an objection.

2.1.4. The website allows you to contact the Administrator by phone or e-mail. By contacting one of the above-mentioned methods, you provide e-mail address, login, telephone number. These data are used only for contact purposes, i.e. preparing an answer to a question asked by the User.

2.1.5. The user has the right to inspect the data processed by the Administrator at any time, the right to request their change, as well as their removal. For this purpose, please send an appropriate message to the following e-mail address: tiger-soft@tiger-soft.com.pl, providing your e-mail address or login.

2.1.6. Personal data collected for the needs of the customer account, the User may at any time, independently and freely edit and delete. The data is deleted or edited by clicking "Your account" and then selecting the "edit data" or "delete data" option available there.

2.1.7. The user may also ask the Administrator to delete the customer's account. For this purpose, please send an appropriate message to the following e-mail address: tiger-soft@tiger-soft.com.pl, providing your e-mail address or login. Before deleting the account, the user will be asked to verify by entering the login and password to the account.

2.1.8. The user may unsubscribe at any time. He can do it himself by modifying the client's account settings. To do this, go to the "Your account" tab, then "Subscription" and select the "cancel" option. The User may also resign by sending a message to the e-mail address: tiger-soft@tiger-soft.com.pl. Before canceling the newsletter or subscription, the user will be asked to verify by entering the login and password to the account.

3. Cookie files and how they are used

3.1. When using the Website, small files are saved on the User's end device, in particular text files, which contain information that allows you to remember login details, activity, including time and number of activities (hereinafter: "cookies"). Cookies also enable the collection of statistical data referred to in section 1.2.5.

3.2. Cookies do not contain data identifying the User, which means that on their basis it is not possible to determine his identity. The saved files used by the website are in no way harmful to the User or the device and do not interfere with its software or settings.

3.3. Cookie functions:
In order to explain the functions of the files used, we inform you that:
⎯ session files are temporary files that are stored on your device until you log out of the Website, exit the Website, including by closing the browser completely.

3.4. We remind you that browsers generally have the option to save cookies selected in their default settings.
If the User does not consent to the saving of these files on the end device, the User should change the settings of the web browser he uses. Preventing cookies from being saved may consist in:
⎯ not saving cookies on the end device;
⎯ informing the user each time a cookie is saved on the device;
⎯ deleting files after using the Website.
To use the option appropriate for the User, please read the information on managing cookies, which can be found most often in the "Settings" of the browser or in the "Help" tab.
However, you should be aware that if the files are necessary for the Website to operate, limiting their use may hinder the use of the Website.
The browser settings of your device that allow you to save cookies and express consent by clicking the "I agree" option in the window that appears after entering the Website means that the User agrees that these files are saved on the end device.

3.5. The data collected using the Google Analytics device or the basic program automatically by cookies can be used only to create statistics that help to understand how website users use the website, which allows improving the structure and its content. The information generated by the cookie about your use of the Website (including your IP address where you are on the Internet) will be transmitted and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on website activity for website operators and providing other services relating to website activity and internet use. Google may also transfer such information to external entities if required by law or in the event that external entities process it on behalf of Google. Google will not associate your IP address with other data held by Google. For more information about Google Analytics, please see the information on Cookies and Analytics, and the Data Privacy Policy for Google Analytics regarding Google Analytics.

4. Security

The User's personal data is stored in a database for which technical and organizational measures have been applied to ensure the protection of the processed data in accordance with the requirements set out by law on the protection of personal data, in particular in the Act of 18 July 2002 on the provision of electronic services (i.e. Journal of Laws of 2017, item 1219), Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (general regulation on data protection) (hereinafter: GDPR) (i.e. Journal of Laws EU L 2016 No. 119, p. 1), the Act of May 10, 2018 on the protection of personal data (i.e. Journal of Laws of 2018, item 1000) and the Act of July 16, 2004 - Telecommunications Law (i.e. Journal of Laws 2018.1954, item 1907), as well as the Regulation of the Minister of Internal Affairs and Administration of 29 April 200 4 r. On personal data processing documentation and technical and organizational conditions to be met by devices and IT systems used to process personal data (i.e. Journal Laws 2004. 100, item. 1024).
The website uses technologies and procedures for the protection of personal data that ensure proper protection of Users' privacy. The tools and mechanisms used on the Website include, among others, TLS encryption connections.
Only persons authorized by the data administrator have access to the database.
If the User has chosen the option to set up a customer account, for security reasons, he should also follow the instructions for setting a password and login ensuring an appropriate level of difficulty. In particular, we recommend using a password consisting of a sequence of characters and numbers and a different case of letters. The password should contain at least 10 characters.
The User using the Website using a third party end device should log out of the account and delete the browsing history.

5. Changes to the privacy policy

Changes to the privacy policy will be made only in order to increase the standards of protection of the privacy policy or to adapt the policy to legal requirements. Each time the User will be informed about the change in the message displayed on the main page of the Website and during logging in.

6. Contact with the entrepreneur or administrator and reporting irregularities

Report any irregularities, comments, requests regarding the privacy policy to the following address: tiger-soft@tiger-soft.com.pl. We assure you that each application will be considered by us and we will reply to the e-mail address provided in the application.

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